Confirmed Service Customer
1.5 hours for an oil change is a bit much. Then they wanted to do a "decarb". Never heard of that one. My car only has 10,000 miles on it. I said no. Then they started to see why my horn does not work. Wanted to charge up to 240 for a diagnostic. I said "why don't they check the fuse first". They begrudgingly did and sure enough. Bad fuse. 20 bucks. I will not be back
Bret F.
HUGO,
OK
Business Response
Bret, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
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