Confirmed Service Customer
Little to no help nor explanation with any questions I had. The manager Danny used 0% customer service and 100% authoritative behavior over a customer whom is simply asking questions about the bill I was charged what I signed to give them consent to charge me and once paid I asked for the scanner diagnosis sheet that I had paid the service to do the manager refused to give me a print out and tried to convince me there is no such thing as a “magical device that can diagnose your truck”
Vaughan K.
PARIS,
TX
Business Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (903) 784-7446.
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