Confirmed Service Customer
I had an appointment I made 3 weeks ago. After 21/2 hours I finally walked back to my vehicle which was up on the hoist and the tech was standing underneath it on his cell phone. All I needed was an oil change! This also happened on my last oil change...21/2 is not acceptable. Also there donuts provided for people waiting for service.....that is IF the employees haven't eaten them all.
Tom T.
PARIS,
TX
Business Response
Tabor, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (903) 784-7446 so we can make your experience a positive one.
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