Confirmed Service Customer
Took forever to get a basic oil change scheduled. One of the perks of buying at Paris are the free oil changes, however, if you have to wait a month to get an oil change, makes it very hard to not exceed milage on an oil change. Not sure if the tires were rotated or not but I assume they were. However, Hunter my salesman, took excellent care of me. He picked my truck up and brought it back sooner than expected. I'm satisfied, it was just difficult to get in for the service in a timely manner due to the backup of oil changes back log list.
Michael A.
CLARKSVILLE,
TX
Business Response
Michael, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (903) 784-7446 when you have a chance. Thank you, and we look forward to hearing from you.
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